PHOTO ID

A valid photo ID is required of all passengers traveling with an adult ticket and must be presented prior to boarding. Tickets are non-transferable and must be used by the person whose name appears on the ticket.

CHILD FARES

A child 15 years of age or younger may travel free with an adult purchasing a full fare ticket (discounted tickets would not apply). One child rides free per each adult full fare ticket. Any additional child(ren) 15 years of age or younger would qualify for the "Child" fare. All children must have a ticket to board.

TICKETS MUST BE PRINTED

We do not accept tickets shown on screens of phones, tablets or other portable devices. If you are unable to print your ticket before boarding the bus, please wait to purchase your ticket at a ticket counter. Every passenger (including children) must have a printed ticket to present to the driver before boarding the bus.

CANCELLATIONS

We want you to have an enjoyable trip. We understand you may need to cancel your trip due to unforeseen circumstances. If you are planning future travel, please note that all one-way tickets purchased may be used up to 90 days from the date of purchase and all return/round-trips may be used up to a year from the date of purchase.

DISCOUNTED TICKETS

All discounted fares, with the exception of the child fare, are not available via our online store. These tickets need to be purchased at a ticket counter with the appropriate form of identification.

Please contact Boston Express Bus for more details and eligibility.

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